Created by Erika Jenko, the haunted creature of Windy Hallows. As a writer of creepy theatrical works, Erika lives in the realm of horror and celebrates Halloween year-round.
Proceeds of the merch shop directly support the creation of theatrical productions in the Los Angeles area with themes of mental health awareness.
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FAQ: Clothing Orders
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Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
● USA: 3–4 business days
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Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at here with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.
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What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us.
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Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us with photos of wrong/damaged items and we’ll sort that out for you.
